The Avis Safety Pledge
The relentless commitment from all of us here at Avis to keep every one of our customers and employees safe.
Additional cleaning and disinfection procedures for vehicles
Each car of Avis Budget Romania goes through a 4-step decontamination process:
- Professional cleaning and checking.
- Steam cleaning.
- Ozonation. The vehicles are sterilized using ozone treatment - O3, one of the most powerful disinfectants. Ozonation allows disinfection of the ventilation system, air conditioning and car interior. No chemicals are used in this process. The process is 100% environmentally friendly. Tests conclude that ozone can be used against bacteria and viruses, including coronavirus.
- A disposable protection set is applied.
Picking up your vehicle with minimal contact
We're here to fulfil your vehicle rental needs and want you to know that every one of our employees is working diligently to provide the highest levels of safety at our facilities and in our vehicles.
- We use counter-screens to observe social distancing protocols where possible
- Hand sanitisers are available
- Paperless rental agreements are available at most locations
- Clear social distancing floor markings at rental desks
- Staff are provided with masks and gloves
- We are limiting the amount of passengers on each bus
At certain ‘key in car’ locations across Europe, you can use Avis Preferred to walk directly to your vehicle, ensuring a full contactless experience.
Returning your vehicle safely
- When you leave the vehicle, please check that you have removed all your belongings, personal effects and rubbish.
- A paper receipt will be available if required.
- Vehicle cleaned again ready for the next rental.
- We will send your receipt to the email address on file / provided to us when you return the car.
- Staff are provided with masks and gloves.
Keeping our employees safe
Staff are provided with masks and gloves
Employees are required to stay at home if they don’t feel well
Employees are required to wash their hands frequently and have been trained on Health & Safety standards and on regulation guidelines, including products and processes available to ensure your safety
We are here for you and want you to know that every one of our employees is working diligently to provide the highest levels of safety at our facilities and in our vehicles.